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Compassion You Can Count On – Personal Care with Dignity.
Compassion You Can Count On – Personal Care with Dignity.
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Why We Do This Work

We believe in you.


We believe your best years are not behind you.


We believe that with the right support, you can continue to live safely and meaningfully in your own home.


Too many seniors feel forgotten, limited, or like life has gotten smaller. We do not believe that has to be their story.


We are real, local East Tennessee people who truly care about helping make that possible for our clients every single day.


We work long hours, and none of us sees this work as just a paycheck. We find meaning in what we do and in the chance to help our community.


We know life can change fast. A fall, a loss, a hospital stay, or even just the weight of getting older can make everyday life harder than it used to be. That is where Dignity comes in.

Conditions We Support

Leadership

Al Castillo - Founder

Al founded My Dignity Personal Care Services to address the growing need for safe, compassionate support for seniors living independently.


His work focuses on combining caregiver services, home safety solutions, and simple technology that helps families support aging parents while preserving independence.

Angie Foster - VP Operations

Angie Foster serves as Vice President of Operations for My Dignity Personal Care Services.

She helps oversee daily operations, caregiver coordination, and service quality across the organization.


With over 30 years of experience running a senior care facility, her current work focuses on ensuring that families receive reliable, well-coordinated support while maintaining the high standards of care and professionalism that seniors deserve.

Mary Johnson - Operations Director

Mary Johnson - Operations Director

Mary Johnson supports the operational and caregiver recruitment efforts at My Dignity Personal Care Services.


She works closely with the team to identify qualified caregivers, coordinate staffing needs, and help ensure that seniors receive consistent, dependable support from caregivers who are committed to providing safe and respectful assistance.

Angel Simerly - Training Manager

Heather Quillen - VP/Safe Homes Director

Mary Johnson - Operations Director

Angel Simerly serves as a Certified Nursing Assistant (CNA) and Training Coordinator for My Dignity Care.   

With hands-on caregiving experience and a strong commitment to high standards in senior care, Angel helps ensure that every caregiver joining the team is properly prepared to provide safe, respectful, and compassionate support.


In her role as Training Coordinator, Angel works closely with new and existing caregivers to reinforce best practices in personal care, safety, fall prevention, and communication with seniors and their families.   

Her experience as a CNA allows her to bring real-world caregiving knowledge into the training process, helping caregivers understand both the practical and emotional aspects of supporting older adults.


Angel is passionate about helping seniors maintain dignity, independence, and safety in their own homes. Through her work training caregivers, she helps build a team that families can trust to deliver reliable and professional in-home care.

Heather Quillen - VP/Safe Homes Director

Heather Quillen - VP/Safe Homes Director

Heather Quillen - VP/Safe Homes Director

Heather Quillen serves as Vice President and Safe Homes Director for My Dignity Senior Safe Homes.

She is a CAPS (Certified Aging-in-Place Specialist), a professional designation focused on helping seniors safely remain in their homes through thoughtful design and accessibility improvements.


Heather leads efforts focused on helping seniors remain safe and independent through practical home safety improvements and fall-prevention solutions.

Phillip Grant - Lead Installer

Heather Quillen - VP/Safe Homes Director

Heather Quillen - VP/Safe Homes Director

Phillip Grant serves as Lead Installer for My Dignity Senior Safe Homes and brings more than 25 years of experience as a general contractor.

His background in residential construction and safety-focused home improvements helps families create safer living environments for aging parents who want to remain at home.


Phillip specializes in installing grab bars, accessibility improvements, ramps, and other fall-prevention modifications that support safety and independence.

He works directly with families to ensure each installation is completed with quality, reliability, and long-term functionality in mind.


His experience and workmanship help My Dignity Senior Safe Homes deliver practical solutions that reduce home hazards and improve everyday living for seniors across East Tennessee.

Derek Boxhorn - Partnership Manager | Business Development

Derek Boxhorn - Partnership Manager | Business Development

Derek Boxhorn - Partnership Manager | Business Development

Derek works closely with hospitals, community organizations, veteran services, and local partners to build relationships that help seniors and families access the care and resources they need.


Derek focuses on expanding partnerships that support safe transitions home, in-home care services, and programs that help seniors remain independent in their communities.

Through collaboration with healthcare providers and local organizations, he helps ensure families are connected to the right support at the right time.

Featured Caregivers

Caregivers play one of the most important roles in helping seniors remain safe and independent at home.


Our caregiver team assists seniors with daily activities while providing companionship, supervision, and support that helps families feel confident their loved ones are receiving reliable care.

Personal Care Services

Sarah Shapiro

Joseph Peavley

Sarah Shapiro

Sarah Shapiro is a dedicated caregiver at My Dignity Care who is committed to helping seniors remain safe, comfortable, and independent in their own homes.

She provides compassionate support with daily activities, companionship, and personalized care tailored to each client’s needs. 


Sarah takes pride in building trusting relationships with the seniors and families she serves.

Amanda Gulley

Joseph Peavley

Sarah Shapiro

Amanda Gulley is a compassionate caregiver at My Dignity Care who is dedicated to helping seniors remain safe, comfortable, and supported in their homes. 


She has received specialized training in dementia care and understands the importance of patience, structure, and reassurance when supporting individuals living with memory-related conditions.


Amanda provides assistance with daily activities, companionship, and personalized care tailored to each client’s needs while building trusting relationships with the seniors and families she serves.

Joseph Peavley

Joseph Peavley

Kellie Grindstaff

Joseph Peavley is a dedicated caregiver at My Dignity Care who helps seniors remain safe, comfortable, and independent in their homes. 


He has specialized experience supporting individuals living with dementia and understands the importance of patience, consistency, and compassionate communication.


Joseph provides dependable assistance with daily activities, companionship, and personalized care tailored to each client’s needs. He is committed to treating every client with dignity, patience, and respect.

Kellie Grindstaff

Kellie Grindstaff

Kellie Grindstaff

Kellie Grindstaff is a compassionate caregiver at My Dignity Care who helps seniors remain safe and comfortable in their own homes.

She has specialized experience supporting seniors living with frailty and advanced aging, providing thoughtful care that helps clients maintain dignity, comfort, and as much independence as possible.


Kellie provides support with daily activities, companionship, and personalized care while building trusting relationships with the clients and families she serves.

Tristan Roache

Kellie Grindstaff

Tristan Roache

Triston Roach is a trained phlebotomist who previously worked with Ballad Health before choosing to focus his career on caregiving.

At My Dignity Care, Triston is dedicated to helping seniors remain safe, comfortable, and independent in their homes. 


He provides compassionate support with daily activities and values building meaningful relationships with the seniors and families he serves.

Riana Cole

Kellie Grindstaff

Tristan Roache

Riana Cole is a dedicated caregiver and Veteran Care Specialist at My Dignity Care. 


She has experience supporting veterans and their families, helping them navigate care services while ensuring seniors remain safe, comfortable, and respected in their homes.


Riana provides assistance with daily activities, companionship, and personalized care tailored to each client’s needs.

She is committed to building strong, trusting relationships with the seniors and families she serves.

Mariam Keita

Mariam Keita

Mariam Keita

Mariam Keita is a dedicated caregiver at My Dignity Care with specialized experience supporting individuals living with Multiple Sclerosis (MS).

She provides compassionate assistance with daily activities, mobility support, and personalized care tailored to each client’s needs. 


Mariam is committed to helping seniors and individuals with complex conditions maintain comfort, dignity, and independence at home.

Our Commitment to Fall Prevention and Home Safety

Falls are one of the most common causes of injury among older adults living independently.


For this reason, My Dignity Personal Care Services emphasizes fall prevention, home safety awareness, and practical solutions that help seniors remain safe while continuing to live comfortably at home.


Falls are one of the most common causes of injury among older adults living independently.


For this reason, My Dignity Personal Care Services emphasizes fall prevention, home safety awareness, and practical solutions that help seniors remain safe while continuing to live comfortably at home.

Preventfalling.org

Supporting Families Across East Tennessee

My Dignity Personal Care Services supports seniors and families throughout East Tennessee, including Johnson City, Kingsport, Bristol, Greeneville, Morristown, Knoxville, Oak Ridge, and Chattanooga.

East Tennessee Locations

Helping Families Care for Aging Parents

We understand that caring for an aging parent can be challenging. Our goal is to help families navigate these decisions while providing the support seniors need to remain safe, comfortable, and independent at home.

Does My Parent Need Help?

The 10 Essential Elements of Dignity

Acceptance of Identity

Being respected as you are - without judgement or assumptions.

Inclusion

Feeling valued and not invisible, excluded, or marginalized.

Safety

Physical, emotional, and psychological safety - especially during vulnerable moments.

Acknowledgement

Being seen, heard, and taken seriously.

Recognition

Having your life experience, effort, and contributions respected.

Fairness

Being treated equitably, without favoritism or dismissal.

Benefit of the Doubt

Not being assumed difficult, incapable, or non-compliant.

Understanding

Being listened to with genuine curiosity and empathy.

Independence

Maintaining autonomy, choice, and control whenever possible.

Accountability

Taking responsibility when dignity is compromised - and doing better.

Copyright © 2026 Dignity Holdings LLC . - All Rights Reserved.

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